Why my Windows computer doesn’t recognize my Kindle?
This is the Kindle Paperwhite 4 I bought last month. I used to buy books directly from Amazon, so I didn’t discover this problem.
When I plugged the Kindle into the computer via USB today, I found that the computer could not recognize it.
My computer is a Dell Windows 10 laptop that recognizes my USB flash drive but does not recognize the Kindle.
I have tried to restore the Kindle to factory settings, but it doesn’t work.
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