Why my Kindle Fire won’t connect to internet?

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I recently bought a Kindle Fire HD, it’s a 8-inch one.

However, I met an annoying problem on this device, I can find my WiFi network in the list, but I can’t connect to it.

I’ve tried many methods, like rebooting, return to factory settings.

FYI, other mobile devices of mine connect to the same WiFi network without any problem.

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Posted by Anonymous (Questions: 121, Answers: 112)
Asked on June 7, 2017 4:17 pm
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According to your description, you’ve tried the most common solutions.

Here are some other solutions you can try:
1. Move your device to the router closer;
2. Set the router’s WiFi channel to 1-11;
3. Restart your router and modem.

If still can’t solve the problem, you can call Amazon’s customer support: 1 (888) 280-4331

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Posted by Anonymous (Questions: 121, Answers: 112)
Answered on June 7, 2017 4:21 pm
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